ENS Advertiser Centre – Terms & Conditions

1. ELIGIBILITY

To use the ENS Advertiser Centre, you must:

• Be at least 18 years old.
• Be legally able and authorized to represent:
  • A business or organization, or
  • Yourself as an individual advertiser.

By creating or using an advertiser account, you confirm that you meet these eligibility requirements.

2. ACCOUNT AND ACCESS

2.1 ACCOUNT RESPONSIBILITY

You are responsible for all activities that occur under your advertiser account. This includes actions taken by you, your employees, agents, or anyone else who accesses the account using your credentials.

2.2 ACCURATE INFORMATION

When registering or submitting ads, you agree to:

• Provide accurate, current, and complete information.
• Keep your information up to date (e.g., contact details, billing information, business details).

Providing false or misleading information may result in suspension or termination of your account.

2.3 ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your login details (username, password, and any other security credentials). You agree to:

• Not share your credentials with unauthorized persons.
• Notify ENS immediately if you suspect any unauthorized access or use of your account.

ENS is not liable for any loss or damage arising from your failure to protect your account credentials.

3. AD CONTENT AND APPROVAL

3.1 REVIEW AND APPROVAL

All advertisements submitted through the ENS Advertiser Centre are subject to review and approval by ENS before they are published. ENS may:

• Approve your ad as submitted.
• Request modifications.
• Reject your ad.

Approval is at ENS's sole discretion.

3.2 RIGHT TO REJECT, SUSPEND, OR REMOVE ADS

ENS reserves the right, at any time and without prior notice, to:

• Reject any new advertisement.
• Suspend or pause a running campaign.
• Remove any advertisement already in circulation.

This may occur if an ad:

• Violates these Terms.
• Fails to meet ENS's content or quality standards.
• Is reported by users or third parties for potential violations.

3.3 PROHIBITED AD CONTENT

You are responsible for ensuring that your ads comply with all applicable laws and do not contain prohibited content. Your ads must not:

• Contain misleading, false, or deceptive claims or representations.
• Infringe on any copyrights, trademarks, or other intellectual property rights.
• Promote or depict illegal products or services, violence, hate speech, or discrimination.
• Include malware, viruses, harmful code, or unsafe redirects.

ENS may request proof of claims made in your ads and may remove ads that cannot be substantiated.

4. AD FORMATS AND PLACEMENT

4.1 AVAILABLE AD FORMATS

ENS offers multiple advertising formats, which may include:

• Banner ads
• Native ads
• Pre-roll video ads
• Popunders
• Fullpage takeovers
• Push notifications

The availability of specific formats may vary over time or by platform.

4.2 PLACEMENT AND DELIVERY

ENS reserves the exclusive right to determine where your ads appear, the frequency, and presentation. While you may specify targeting preferences, ENS does not guarantee any specific placement or exposure level.

5. PAYMENT AND BILLING

5.1 PRE-PAYMENT REQUIREMENT

Unless otherwise agreed in writing, all advertising campaigns must be pre-paid. Your ads will not run if there are insufficient funds in your account.

5.2 PAYMENT METHODS

Accepted payment methods may include Mobile Money, ENS Wallet, and other supported methods as indicated in the platform.

You are responsible for any fees or charges imposed by your payment provider.

5.3 NON-REFUNDABLE PAYMENTS

All payments made to ENS for advertising services are non-refundable, except when an ad fails to run solely due to an error on ENS's side.

No refunds are provided for partially delivered campaigns, performance below expectations, or account termination due to your violation of these Terms.

6. CAMPAIGN PERFORMANCE AND REPORTING

6.1 PERFORMANCE METRICS

ENS provides basic performance metrics for your campaigns, including impressions, clicks, and engagement data.

These metrics are accessible through the ENS Advertiser Centre or via reports provided by ENS.

6.2 NO PERFORMANCE GUARANTEES

ENS does not guarantee any specific number of impressions, clicks, conversions, or particular level of performance.

Campaign results can vary based on many factors, including your ad content, targeting, budget, and market conditions.

6.3 USE OF PERFORMANCE DATA

Performance data is provided for informational purposes only. ENS is not responsible for decisions based on your interpretation of this data.

7. INTELLECTUAL PROPERTY

7.1 RIGHTS YOU GRANT TO ENS

By submitting ad materials, you grant ENS a non-exclusive, worldwide, royalty-free license to display, reproduce, distribute, and transmit your ads as necessary to deliver your campaign.

You confirm that you have all necessary rights, licenses, and permissions to grant this license to ENS.

7.2 ENS INTELLECTUAL PROPERTY

ENS retains all rights, title, and interest in the ENS brand, platform, and underlying technology.

You may not copy, modify, reverse engineer, or use ENS trademarks without prior written permission.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law, ENS shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from ad performance, platform downtime, or technical issues outside of ENS's control.

Your sole and exclusive remedy for any issue with the service is to stop using the ENS Advertiser Centre.

9. TERMINATION

9.1 TERMINATION BY ENS

ENS reserves the right to terminate or suspend your account at any time if you violate these Terms, applicable laws, or pose a risk to ENS's reputation or systems.

In such cases, ENS is not obligated to refund any amounts already paid.

9.2 TERMINATION BY YOU

You may stop advertising or close your account at any time by pausing campaigns or requesting account closure through ENS support.

No refunds will be issued for partially served or remaining campaign budgets unless otherwise required by law.

10. CHANGES TO TERMS

ENS may update or modify these Terms from time to time. Updates will be communicated via the platform and/or email.

By continuing to use the ENS Advertiser Centre after changes are published, you agree to be bound by the updated Terms.

11. GOVERNING LAW

These Terms are governed by and interpreted in accordance with the laws of the Republic of Uganda.

Any disputes arising out of or related to these Terms shall be resolved under the jurisdiction of the courts of Uganda.

12. CONTACT

For questions, concerns, or clarifications about these Terms or your advertiser account, contact:

Email: [email protected]